Bangalore-based ride-hailing service company Ora has announced that it will open a second purchase window for electric scooters (S1 and S1 Pro) on December 16th instead of November 1st. According to a note to Ola’s recent customers, the first round electric scooter is “currently busy processing existing orders.”
“On December 16, 2021, we will open a new order purchase window. We will contact you about the test drive schedule within a few weeks,” the memo said. He added that there would be no change for customers who paid 20,000 rupees during the first purchase period on September 15th and 16th.
The company began purchasing electric scooters on September 8th. According to Ora’s note to the customer, the final payment window for everyone who booked the scooter in the first purchase window will open from November 10th, “Your scooter is on track to reach you. Within the delivery period already told to you. “
“Ora Electric offers a specific delivery window to every customer who buys a scooter, and we are on track to deliver the scooter within that window,” the company said.
He added that the final payment period will be adjusted to the test drive date from November 10th, as customers want to pay the balance if they have the opportunity to test drive. Ola will give a full refund on the post-test drive booking if the customer decides to cancel.
However, customers are dissatisfied with the uncertain time and location of the test drive from the company. “They say delivery will start after the test drive. However, the city or town where the test drive will take place is not clear. Since there are reservations from all over the country, do you want to test drive all over the country? Otherwise , Delivery will be delayed, “one of the customers told news agency PTI.
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Ora postpones the second purchase period of electric scooters until December 16th
Source link Ora postpones the second purchase period of electric scooters until December 16th